MGI and Bat-Caddy Canadian Limited Warranty

MGI Canadian Limited Warranty

What is covered?
Any defect in material and workmanship resulting from personal, normal use in accordance with the owner’s manual.

For how long?.

For two (2) years from date of purchase on Buggy and battery. Buggy accessories are covered for 90 days.

Who gets the warranty?
The warranty is non-transferable and limited to the person who originally purchased the product.

Geographic scope:
This warranty applies only to original MGI products purchased in Canada from On The Go Leisure, a Canadian fully authorized On The Go Leisure dealer or distributor. This warranty does not cover MGI product that is out of Country.

LIMITATIONS & LIABILITY: IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO ONE YEAR FROM DATE OF PURCHASE. WE WILL NOT PAY FOR: LOSS OF USE OF YOUR PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GOLF TROLLEY PRODUCT OR BATTERY OR ITS FAILURE TO WORK; ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, MISUSE OR MODIFICATION OF THE PRODUCT OR OTHERWISE NEITHER YOU NOR SPACOM / ON THE GO LEISURE SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

What we will do:
If your buggy or any parts thereof are defective under the terms and definitions of this warranty, we will send you replacement parts, repair it or, at our discretion, replace it at no charge to you.

How to get warranty service?
To get warranty service for your buggy you must contact On The Go Leisure at 1-800-469-0061 or sales@onthegoleisure.ca and provide proof of date and place of purchase of the product. At our discretion we will provide one of the following Warranty services:

  • Do-It-Yourself Service: Diagnose the problem and make arrangements to get appropriate replacement parts.
  • On The Go Leisure Shop Service: If repair cannot be reasonably easily performed by customer, we will return your caddy or the defective parts in question to one of our Service Centers and repair or replace them at our expense.

For warranty services you must retain the original packing material in the event you need to ship your product back to one of our Service Centers. Charges for replacement packaging and shipping of such will apply.

What this warranty does not cover:

This warranty does not cover wear parts, such as rubber tire treads or remote control batteries or scratches/dents on frame or components caused by normal use. The warranty does not cover damage to the buggy caused by batteries or chargers other than those supplied by On The Go Leisure or third party damage caused by batteries and chargers in general. The warranty does not cover damage resulting from accidents, damage while in transit to our service locations, or damage resulting from alterations, misuse or abuse or ignoring of operating instructions, lack of proper maintenance, water damage due to hosing down or power washing product or submerged contact with water hazards, lakes or other water bodies, any loss of control of the unit resulting in equipment or consequential damage, unauthorized repair or modifications of the product, affixing any attachment not provided with the product, overloading of the product, fire, flood, or acts of God, or failure to follow the instructions in the Owner’s manual. This warranty also does not cover any international shipping cost or foreign repair services due to exportation of the cart from the country of original purchase, or the cost of shipping to any destination that is not the destination the caddy was originally shipped to.

This warranty gives you specific legal rights, and you may also have other rights that vary under local and Provincial law.

Bat Caddy® Electric Golf Caddy – Limited Warranty

What is covered?
Any defect in material and workmanship resulting from personal, normal use in accordance with the owner’s manual.

For how long?
For single handle X4R’s and Yellow handle X3R’s One (1) year from the date of purchase for caddy, caddy parts, battery and electronics. Caddy accessories are covered under this warranty for 90 days. For dual handle X4R’s and dual black handle X3R’s Two (2) year limited warranty from date of purchase. For the first-year, warranty is the same as the one-year warranty above. For year two, parts only are covered on caddy, lithium battery is covered for two years, shipping and labour is additional in second year for all parts and batteries.

Who gets the warranty?
The warranty is non-transferable and limited to the person who originally purchased the product.

Geographic scope:
This warranty applies only to original Bat-Caddy products purchased in Canada from On The Go Leisure, a Canadian fully authorized Bat-Caddy dealer or distributor. This warranty does not cover Bat-Caddy’s that are out of Country.

LIMITATIONS & LIABILITY: IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO ONE YEAR FROM DATE OF PURCHASE. WE WILL NOT PAY FOR: LOSS OF USE OF YOUR PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GOLF TROLLEY PRODUCT OR BATTERY OR ITS FAILURE TO WORK; ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, MISUSE OR MODIFICATION OF THE PRODUCT OR OTHERWISE NEITHER YOU NOR SPACOM / ON THE GO LEISURE SHALL HAVE ANY LIABILITY TO THE OTHER FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

What we will do:
If your caddy or any parts thereof are defective under the terms and definitions of this warranty, we will send you replacement parts, repair it or, at our discretion, replace it at no charge to you.

How to get warranty service?
To get warranty service for your trolley you must contact On The Go Leisure at 1-800-469-0061 or sales@onthegoleisure.ca and provide proof of date and place of purchase of the product. At our discretion we will provide one of the following Warranty services:

  • Do-It-Yourself Service: Diagnose the problem and make arrangements to get appropriate replacement parts.
  • On The Go Leisure Shop Service: If repair cannot be reasonably easily performed by customer, we will return your caddy or the defective parts in question to one of our Service Centers and repair or replace them at our expense.

For warranty services you must retain the original packing material in the event you need to ship your product back to one of our Service Centers. Charges for replacement packaging and shipping of such will apply.

What this warranty does not cover:

This warranty does not cover wear parts, such as rubber tire treads or remote control batteries or scratches/dents on frame or components caused by normal use. The warranty does not cover damage to the caddy caused by batteries or chargers other than those supplied by Bat-Caddy or third party damage caused by batteries and chargers in general. The warranty does not cover damage resulting from accidents, damage while in transit to our service locations, or damage resulting from alterations, misuse or abuse or ignoring of operating instructions, lack of proper maintenance, water damage due to hosing down or power washing product or submerged contact with water hazards, lakes or other water bodies, any loss of control of the unit resulting in equipment or consequential damage, unauthorized repair or modifications of the product, affixing any attachment not provided with the product, overloading of the product, fire, flood, or acts of God, or failure to follow the instructions in the Owner’s manual. This warranty also does not cover any international shipping cost or foreign repair services due to exportation of the cart from the country of original purchase, or the cost of shipping to any destination that is not the destination the caddy was originally shipped to.

This warranty gives you specific legal rights, and you may also have other rights that vary under local and Provincial law.

Bat-Caddy® is a registered trademark of SpaCom LLC, Bat-Caddy Division