1-1410 Speers Road, Oakville, Ontario L6L 5M1

Frequently Asked Questions

On The Go Leisure

If you would like additional information about our electric golf trolleys, send us an email at sales@otgl.ca or fill out the form on this page.

Contact Info

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are dependent on your location and what you ordered. Once you add product to your cart and begin the checkout process, you can get a shipping estimate by entering your postal code. You can always remove what’s in your cart.

Which payment methods are accepted in the Online Shop?

We accept Visa, MasterCard and AMEX cards.

How long will delivery take?

Delivery times are determined by your location. It can take up to two business days for us to get your order ready so this should be added to the shipping service selected. Please contact us if you have any delivery questions.

How secure is shopping in the Online Shop? Is my data protected?

We have multiple levels of security on our website and we do not keep any credit card information on our site.

What exactly happens after ordering?

Once your order is complete you will receive an email from us acknowledging your purchase. You will then receive an additional email when your order is shipped including the tracking number of your order.

Do I receive an invoice for my order?

Yes, you will receive an invoice to the email address you have entered.

Send us an email